Inateck provides you worry-free warranty which you can trust. Feel free to contact us any time via Email support@inateck.com if you need any help, or submit to this online form

Warranty:

    • 30-day money-back guarantee for quality-related issues
    • 7-day money-back guarantee for non quality-related issues
    • 1-year warranty
    • Warranty time starts from the day you receive the parcel.

Return Policy:

For quality-related issues:

    • 0-30 days after the date of purchase:30-day money-back guarantee for quality-related issues. Just return your intact and undamaged Inateck product package and receive a full refund for ANY reason.
    • 31 days – 6 month:We provide a NEW ITEM OR FULL REFUND. Resending shipping fee is covered by us if any. Reminder: Be sure to use your product properly as directed.
    • 6 months-12 months:We provide a NEW ITEM with PARTIAL FEE OR PARTIAL REFUND.Resending shipping fee is covered by us if any Reminder: Be sure to use your product as directed.
    • Lifetime tech support:We provide permanent technical support for those products that have exceeded the warranty.

For Non quality-related issues:

    • 0-7 days after the date of purchase:7-day money-back guarantee for non quality-related issues. Just return your intact and undamaged Inateck product and receive a full refund.
    • 8 days – 12 month:Return for replacement or refund are not supported.

Limitation:

  • Our returns and exchange service is limited to all purchases made from Inateck official, including our official sites, amazon and eBay store, etc. If you purchased through a retailer, please contact them directly. (Unauthorized reselling of Inateck products is prohibited.)
  • Warranty-related shipping costs are only covered in the US. If outside the US, you can either return the item and pay the return shipping cost, or receive a 50% refund of the item’s purchase price if not returning the item.